Delete your DocFlow account
You can delete a DocFlow account yourself, on any device, in under a minute. This page explains every way to do it and exactly what happens to your data.
1. In the DocFlow app
Open the Account tab, then tap Delete account at the bottom of the screen. Type DELETE to confirm, and your account is deleted immediately.
2. On the web
Sign in, open the account menu in the top right corner, and choose Delete account. Type DELETE to confirm.
3. By email
If you cannot sign in, email support@docflowtools.com from the address on your account and ask us to delete it. We delete the account for you and reply to confirm once it is done.
4. What is deleted, and what is kept
Deleted permanently: your account and the ability to sign in, your documents, folders and templates, your referral records, and your app usage records (tool usage, free-trial and email-share records, including the addresses of people you sent documents to).
Kept: purchase records (the amount paid, the date, and the payment provider's transaction identifier) with your email address removed, which we retain for accounting and tax purposes. Files you uploaded are not immediately removed from our storage, but they are no longer linked to your account and are not accessible to anyone else.